Completed from United Kingdom
I signed up for the course hoping to boost my people‑skills and it mostly delivered. The video lessons were bite‑size and super clear – I could watch them on my lunch break. One thing I loved was the role‑play exercises on conflict resolution; I actually used the ‘win‑win framing’ tip with a client and they were impressed. The PDFs were easy to read and the community forum was a great place to swap ideas. I’d give it 4 out of 5 because a few live webinars clashed with my schedule, but the recorded sessions covered everything I needed.
The Certificate in Emotional Intelligence and Wellbeing (Higher) gave me a solid framework for understanding EI. The modules on self‑awareness and empathy directly aligned with my goal to become a more effective team leader. I was able to apply the four‑step active listening technique in my weekly project meetings, which improved stakeholder engagement by about 15%. The case studies drawn from real‑world business scenarios were especially relevant, and the downloadable worksheets helped me practice the skills immediately. Overall, the course exceeded my expectations and I feel fully equipped to lead with emotional intelligence.
Wow! This course was exactly what I needed to take my wellbeing practice to the next level. The practical toolkit on stress‑management – especially the breathing‑technique worksheet – helped me lower my daily cortisol levels, which I tracked with a simple app. I also appreciated the deep‑dive into cultural intelligence, which let me adapt my emotional approach when working with international clients. The course materials were beautifully designed, with interactive quizzes that reinforced each concept. I’m now confidently running EI‑focused workshops for my team, and I can’t recommend it enough!
The Certificate in Emotional Intelligence and Wellbeing (Higher) provided a thorough, research‑backed curriculum that matched my learning objectives. The module on emotional regulation gave me concrete strategies, such as the ‘STOP‑BREATHE‑REFLECT’ model, which I have already used to de‑escalate a tense meeting with senior management. The reading list included recent journal articles that were highly relevant to the South African corporate context. While the course was dense and required a strong time commitment, the quality of the materials – especially the detailed slide decks and case‑study compendium – made it worthwhile. Overall, I am satisfied with the knowledge gained and feel better prepared for leadership roles.
