Completed from United States
As a sales manager in the tech sector, I needed to transition from just managing numbers to actually developing my team's soft skills. This intermediate course from Stanmore School of Business was exactly what I needed. The modules on active listening and tailored feedback frameworks were incredibly practical. I immediately applied the 'Situational Coaching' model with my junior reps, and we saw a noticeable improvement in their closing rates within two months. The materials were up-to-date and avoided generic advice, focusing instead on actionable strategies for high-performing teams. Highly recommended for anyone looking to elevate their leadership impact.
I really enjoyed this course! It’s perfect for those who already have some experience in sales but want to get better at mentoring others. The videos were engaging, and the quizzes helped reinforce the key concepts. I particularly liked the section on handling difficult conversations with underperforming staff—it gave me the confidence to approach these topics with empathy rather than just criticism. The only reason I didn’t give it 5 stars is that I would have loved a bit more interaction with the instructors, but overall, it was a great learning experience and very relevant to my role in São Paulo.
Exceptional depth and clarity. The 'Professional Certificate in Sales Coaching and Mentoring' provided a structured approach to a field that is often left to intuition. The course broke down complex psychological aspects of motivation into digestible, actionable steps. The case studies provided were particularly insightful, offering diverse scenarios that mirrored real-world challenges in the Indian market. I appreciated the focus on measuring coaching effectiveness, which helped me justify the time investment to my superiors. The PDF guides are excellent resources that I refer to weekly. A must-take for serious sales professionals.
This course was a fantastic refresher and expansion of my coaching toolkit. I’ve been in sales for over a decade, but I realized I was stuck in old habits when it came to mentoring new hires. The module on 'Building Trust and Psychological Safety' was a game-changer for me. It helped me understand why some of my mentees were hesitant to ask for help. The platform is user-friendly, and the content is delivered in a way that respects your time while still being comprehensive. I felt empowered to implement new techniques immediately, and my team has responded very positively to the changes in my coaching style.
