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Professional Certificate in Customer Experience Management in Automotive Showrooms
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Customer Experience Strategy
2
Customer Journey Mapping
3
Customer Communication
4
Employee Training and Development
5
Data Analytics for Customer Insights
6
Customer Satisfaction Measurement
7
Complaint Handling and Resolution
8
Customer Retention Strategies
9
Technology Integration in Showrooms
10
Continuous Improvement in Customer Experience.
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
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Why this course
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Frequently asked questions
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Learn strategies for enhancing customer experiences in automotive showrooms through this professional certificate course.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.