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Undergraduate Certificate in Automotive Used Car Customer Service
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Effective Communication Skills
2
Understanding Automotive Used Car Industry
3
Customer Service Excellence
4
Automotive Sales Techniques
5
Negotiation Strategies
6
Vehicle Inspection and Evaluation
7
Automotive Financing Options
8
Legal and Ethical Aspects in Automotive Sales
9
Building Customer Relationships
10
Problem-Solving in Automotive Customer Service
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
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Why this course
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Frequently asked questions
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Learn essential customer service skills specific to the automotive used car industry in this undergraduate certificate program.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.