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Undergraduate Certificate in After-sales Service Management in Automotive Retail
Overview
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Learning outcomes
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Course content
Customer Relationship Management
Automotive After-Sales Service Operations
Service Quality Management
Automotive Retail Industry Overview
Inventory Management In Automotive Retail
Problem-Solving Techniques In After-Sales Service
Financial Management In After-Sales Service
Marketing Strategies For After-Sales Service
Leadership And Team Management In Automotive Retail
Legal And Ethical Issues In After-Sales Service Management
Customer Relationship Management
Automotive After-Sales Service Operations
Service Quality Management
Inventory And Spare Parts Management
Technical Knowledge In Automotive Service
Warranty And Claims Management
Sales Techniques In After-Sales Service
Digital Marketing In Automotive After-Sales
Leadership And Team Management In Service
Financial Management In Automotive Retail.
Career Path
Key facts
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Why this course
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Frequently asked questions
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Why people choose us for their career
Jacob Thompson
USThis course has been an absolute game-changer for my career in the automotive retail industry. The course content was tailored perfectly to help me achieve my learning goals, and the practical knowledge I gained is already making a difference at work. I can now manage after-sales services more effectively and efficiently, thanks to Stanmore School of Business.
Emily Davis
CAAs a casual learner, I was impressed by the quality and relevance of the course materials provided by Stanmore School of Business. I gained practical skills in after-sales service management that I can apply to various industries, not just automotive retail. The course was engaging and well-structured, making it easy for me to follow along and learn at my own pace.
Muhammad Ahmed
INStanmore School of Business has exceeded my expectations with their after-sales service management course. The course content was detailed, informative, and easy to understand. I particularly appreciated the real-world examples and case studies, which helped me grasp complex concepts and apply them to my role in the automotive retail industry. I am grateful for this opportunity and highly recommend this course to anyone seeking to enhance their skills in this area.
Oliver Johnson
GBAs a seasoned professional in the automotive retail industry, I was pleasantly surprised by how much I learned from this course. The course content was relevant, up-to-date, and covered all the critical aspects of after-sales service management. The materials were of the highest quality, and the practical knowledge I gained will undoubtedly help me in my current role. I am delighted with my learning experience and would recommend Stanmore School of Business to anyone seeking to upskill in this area.