Postgraduate Certificate in Customer Relationship Management in Automotive Sales

Develop advanced skills in managing customer relationships within the automotive sales industry through this postgraduate certificate course.

2464 already enrolled
Flexible schedule
Learn at your own pace
100% online
Learn from anywhere
Shareable certificate
Add to LinkedIn
2 months to complete
at 2-3 hours a week

Overview

Loading...

Learning outcomes

Loading...

Course content

1

Strategic Customer Relationship Management In Automotive Sales

2

Customer Behavior Analysis In The Automotive Industry

3

Sales Techniques And Negotiation Strategies For Automotive Sales

4

Customer Loyalty Programs And Retention Strategies In Automotive Sales

5

Digital Marketing And Social Media For Automotive Sales

6

Data Analytics For Customer Relationship Management In Automotive Sales

7

Managing Customer Complaints And Resolving Issues In Automotive Sales

8

Brand Management And Customer Experience In The Automotive Industry

9

Ethical Practices And Legal Considerations In Automotive Sales

10

Project Management For Customer Relationship Management In Automotive Sales

11

Sales Strategy And Planning

12

Customer Relationship Management In Automotive Sales

13

Consumer Behavior In Automotive Industry

14

Digital Marketing And Social Media

15

Sales Performance Management

16

Market Analysis And Segmentation

17

Customer Retention Strategies

18

Sales Negotiation Techniques

19

Data Analytics For Automotive Sales

20

Leadership In Sales Management

Career Path

Loading...

Key facts

Loading...

Why this course

Loading...

People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of International Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Jameson Thorne
US

I can't recommend this course enough, especially if you're in automotive sales. The CRM focus is incredibly relevant and the content helped me streamline my customer engagement. I learned so many practical skills, like segmenting my customer base, personalizing communications, and tracking sales performance. The course materials were top-notch and the whole experience was worth every penny.

Muhammad Khalid
PK

Completing the Postgraduate Certificate in Customer Relationship Management in Automotive Sales at London School of International Business has been an enlightening experience. The course materials provided valuable insights on how to manage customer relationships effectively. I particularly appreciated the emphasis on practical knowledge - I've already started implementing new strategies and seeing positive results in my sales approach.

Elizabeth Simmons
GB

As a seasoned professional in the automotive industry, I was unsure if this course would offer much new knowledge. However, I was pleasantly surprised! The course content was engaging and insightful, providing practical examples of how to improve customer engagement and streamline sales processes. The course materials were comprehensive and well-structured, making it easy to follow and apply the learnings in real-world situations.

Alexei Petrov
RU

Studying at London School of International Business was a great decision. The Postgraduate Certificate in Customer Relationship Management in Automotive Sales was intense but rewarding. I gained hands-on experience with CRM strategies and tools, and learned how to analyse and optimise customer interactions. My overall learning experience was positive - the course has certainly helped me take my sales career to the next level!





Shareable certificate

Add to your LinkedIn profile

Taught in English

Clear and professional communication

Recently updated!

May 2025