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Professional Certificate in Customer Relationship Management for Auto Retail
Flexible learning: Enroll today to start learning anytime, anywhere
Educational Excellence: Trusted by thousands of learners worldwide
Educational Excellence: Trusted by thousands of learners worldwide
Overview
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Learning outcomes
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Course content
1
Introduction to Customer Relationship Management
2
Understanding Customer Needs and Preferences
3
Building Customer Loyalty
4
Managing Customer Complaints and Feedback
5
Implementing CRM Systems in Auto Retail
6
Data Management for Customer Relations
7
Effective Communication Strategies
8
Sales Techniques for Customer Engagement
9
Customer Retention Strategies
10
Legal and Ethical Considerations in CRM
Duration
The programme is available in two duration modes:
Fast track - 1 month
Standard mode - 2 months
Course fee
The fee for the programme is as follows:
Fast track - 1 month: GBP £140
Standard mode - 2 months: GBP £90
Career Path
Key facts
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Why this course
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Frequently asked questions
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A specialized training program focusing on enhancing customer relationship management skills tailored for professionals in the auto retail industry.
Earn a Certificate
Showcase your achievement with a professional certificate upon successful course completion.