Professional Certificate in Automotive Retail Sales

A comprehensive program for individuals seeking to enhance their skills in automotive retail sales, covering sales techniques and customer service.

1626 already enrolled
Flexible schedule
Learn at your own pace
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Principles Of Automotive Sales

2

Automotive Customer Service

3

Vehicle Features And Benefits

4

Sales Techniques And Strategies

5

Automotive Finance And Insurance

6

Retail Sales Negotiation

7

Automotive Sales Regulations

8

Customer Relationship Management

9

Digital Marketing In Automotive Sales

10

Professionalism In Automotive Sales.

11

Automotive Customer Service

12

Sales Techniques In Automotive Retail

13

Automotive Retail Industry Overview

14

Handling Customer Inquiries In Automotive Sales

15

Negotiation Skills In Automotive Retail

16

Automotive Product Knowledge

17

Developing Customer Relationships In Automotive Sales

18

Automotive Finance And Insurance

19

Legal And Ethical Responsibilities In Automotive Sales

20

Automotive Sales Process

Career Path

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Key facts

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Why this course

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People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of International Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Jacob Thompson
US

The Professional Certificate in Automotive Retail Sales course from Stanmore School of Business is top-notch! The course content was tailored to my needs, and I gained practical skills that I could apply immediately at my dealership. I particularly appreciated the modules on negotiating techniques and customer relationship management. The course materials were relevant and high-quality, making it easy to learn and stay engaged. I'm thrilled I took this course and highly recommend it to anyone in the automotive retail industry.

Emma Wilson
GB

As a car salesperson in the UK, I found Stanmore School of Business's Professional Certificate in Automotive Retail Sales incredibly helpful. The course content was comprehensive, covering everything from product knowledge to sales strategies. I gained practical skills, such as how to use data in my sales approach and how to better understand customer needs. The course materials were well-organized and relevant, making it easy to follow along and apply what I learned to my day-to-day work. I'm very satisfied with my learning experience.

Luis Rodriguez
ES

Excelente curso de ventas al por menor de automóviles de la Stanmore School of Business! El contenido del curso me ayudó a alcanzar mis objetivos de aprendizaje y gané conocimientos prácticos que puedo usar en mi trabajo diario. Los ejemplos y ejercicios fueron muy útiles para reforzar mis habilidades. Los materiales del curso eran de alta calidad y muy relevantes, lo que facilitaba el aprendizaje. ¡Estoy encantado de haber completado este curso y lo recomiendo encarecidamente a mis colegas de la industria automotriz!

Sophia Patel
IN

Stanmore School of Business's Professional Certificate in Automotive Retail Sales is fantastic! The course covered a wide range of topics, from understanding consumer behaviour to mastering sales techniques. I particularly enjoyed the interactive case studies and real-world examples, which helped me grasp the concepts better. The course materials were well-structured and up-to-date, making the learning process enjoyable and effective. I'm so glad I took this course, and I'm confident it will help me advance my career in the automotive industry.





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Taught in English

Clear and professional communication

Recently updated!

October 2025