Professional Certificate in Crisis Communication Strategies

Learn how to effectively manage communication during crises through strategic planning, messaging, and response techniques. Ideal for PR professionals.

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Flexible schedule
Learn at your own pace
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2 months to complete
at 2-3 hours a week

Overview

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Learning outcomes

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Course content

1

Understanding Crisis Communication Fundamentals

2

Developing Crisis Management Plans

3

Implementing Crisis Response Strategies

4

Evaluating Crisis Communication Effectiveness

5

Utilizing Media Relations In Crisis Situations

6

Managing Social Media In A Crisis

7

Applying Crisis Communication Best Practices

8

Engaging Stakeholders During A Crisis

9

Navigating Legal And Ethical Considerations In Crisis Communication

10

Leading Teams Through Crisis Situations

11

Introduction To Crisis Communication

12

Crisis Communication Planning

13

Crisis Communication Team

14

Crisis Messaging

15

Media Relations In Crisis

16

Social Media Management In Crisis

17

Internal Communication In Crisis

18

Stakeholder Engagement In Crisis

19

Reputation Management In Crisis

20

Post-Crisis Evaluation And Improvement

Career Path

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Key facts

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Why this course

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People also ask

There are no formal entry requirements for this course. You just need:

  • A good command of English language
  • Access to a computer/laptop with internet
  • Basic computer skills
  • Dedication to complete the course

We offer two flexible learning paths to suit your schedule:

  • Fast Track: Complete in 1 month with 3-4 hours of study per week
  • Standard Mode: Complete in 2 months with 2-3 hours of study per week

You can progress at your own pace and access the materials 24/7.

During your course, you will have access to:

  • 24/7 access to course materials and resources
  • Technical support for platform-related issues
  • Email support for course-related questions
  • Clear course structure and learning materials

Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.

Assessment is done through:

  • Multiple-choice questions at the end of each unit
  • You need to score at least 60% to pass each unit
  • You can retake quizzes if needed
  • All assessments are online

Upon successful completion, you will receive:

  • A digital certificate from London School of International Business
  • Option to request a physical certificate
  • Transcript of completed units
  • Certification is included in the course fee

We offer immediate access to our course materials through our open enrollment system. This means:

  • The course starts as soon as you pay course fee, instantly
  • No waiting periods or fixed start dates
  • Instant access to all course materials upon payment
  • Flexibility to begin at your convenience

This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.

Our course is designed as a comprehensive self-study program that offers:

  • Structured learning materials accessible 24/7
  • Comprehensive course content for self-paced study
  • Flexible learning schedule to fit your lifestyle
  • Access to all necessary resources and materials

This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.

This course provides knowledge and understanding in the subject area, which can be valuable for:

  • Enhancing your understanding of the field
  • Adding to your professional development portfolio
  • Demonstrating your commitment to learning
  • Building foundational knowledge in the subject
  • Supporting your existing career path

Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.

This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.

What you will gain from this course:

  • Knowledge and understanding of the subject matter
  • A certificate of completion to showcase your commitment to learning
  • Self-paced learning experience
  • Access to comprehensive course materials
  • Understanding of key concepts and principles in the field

While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.

Our course offers a focused learning experience with:

  • Comprehensive course materials covering essential topics
  • Flexible learning schedule to fit your needs
  • Self-paced learning environment
  • Access to course content for the duration of your enrollment
  • Certificate of completion upon finishing the course

Why people choose us for their career

Jacob Thompson
US

I enrolled in Stanmore's Professional Certificate in Crisis Communication Strategies with the goal of improving my company's PR skills. The course exceeded my expectations and provided practical guidance on how to manage various crises. I especially appreciated the case studies and real-life examples, which really helped me understand the concepts and apply them in my work. Overall, I am extremely satisfied with the course and highly recommend it.

Emma Watson
GB

As a PR professional, I found Stanmore's Professional Certificate in Crisis Communication Strategies to be a valuable addition to my skillset. The course content was informative and well-structured, with a strong focus on practical application. I particularly enjoyed the modules on social media crisis management and building trust with stakeholders. While I would have liked more opportunities for interaction with other students, the quality of the course materials and the expertise of the instructors made for a rewarding learning experience.

Liam Singh
IN

Stanmore's Professional Certificate in Crisis Communication Strategies was an eye-opening experience for me. As a business owner, I never realized the importance of having a crisis communication plan in place. The course provided me with a step-by-step guide on how to create one, as well as best practices for communicating with stakeholders during a crisis. I am grateful for the knowledge and skills I gained from this course and highly recommend it to any business owner or professional looking to be better prepared for a crisis situation.

Sophia Rodriguez
US

I can't say enough good things about Stanmore's Professional Certificate in Crisis Communication Strategies. The course was engaging, informative, and practical, with a wide range of real-world examples and case studies. I especially appreciated the opportunity to practice creating a crisis communication plan and receiving feedback from the instructors. While some of the course content felt a bit basic for my level of experience, I still gained valuable insights and practical skills that I can apply in my work. Overall, I highly recommend this course to anyone looking to improve their crisis communication skills.





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Taught in English

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Recently updated!

May 2025