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Undergraduate Certificate in Virtual Reference Services.
Overview
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Learning outcomes
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Course content
Introduction To Virtual Reference Services
Information Seeking Behavior
Reference Interview Techniques
Virtual Reference Tools And Platforms
Ethical And Legal Issues In Virtual Reference
User Experience And Virtual Reference
Evaluation And Assessment Of Virtual Reference Services
Marketing And Promotion Of Virtual Reference
Collaboration And Partnerships In Virtual Reference
Trends And Future Directions In Virtual Reference Services
Introduction To Virtual Reference Services
Reference Interview Techniques
Online Information Resources
Virtual Reference Tools
Ethical And Legal Issues In Virtual Reference Services
User Behavior And Expectations In Virtual Reference
Evaluation And Assessment Of Virtual Reference Services
Collaboration And Partnerships In Virtual Reference
Innovations In Virtual Reference Services
Professional Development In Virtual Reference.
Career Path
Key facts
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Why this course
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People also ask
There are no formal entry requirements for this course. You just need:
- A good command of English language
- Access to a computer/laptop with internet
- Basic computer skills
- Dedication to complete the course
We offer two flexible learning paths to suit your schedule:
- Fast Track: Complete in 1 month with 3-4 hours of study per week
- Standard Mode: Complete in 2 months with 2-3 hours of study per week
You can progress at your own pace and access the materials 24/7.
During your course, you will have access to:
- 24/7 access to course materials and resources
- Technical support for platform-related issues
- Email support for course-related questions
- Clear course structure and learning materials
Please note that this is a self-paced course, and while we provide the learning materials and basic support, there is no regular feedback on assignments or projects.
Assessment is done through:
- Multiple-choice questions at the end of each unit
- You need to score at least 60% to pass each unit
- You can retake quizzes if needed
- All assessments are online
Upon successful completion, you will receive:
- A digital certificate from London School of International Business
- Option to request a physical certificate
- Transcript of completed units
- Certification is included in the course fee
We offer immediate access to our course materials through our open enrollment system. This means:
- The course starts as soon as you pay course fee, instantly
- No waiting periods or fixed start dates
- Instant access to all course materials upon payment
- Flexibility to begin at your convenience
This self-paced approach allows you to begin your professional development journey immediately, fitting your learning around your existing commitments.
Our course is designed as a comprehensive self-study program that offers:
- Structured learning materials accessible 24/7
- Comprehensive course content for self-paced study
- Flexible learning schedule to fit your lifestyle
- Access to all necessary resources and materials
This self-directed learning approach allows you to progress at your own pace, making it ideal for busy professionals who need flexibility in their learning schedule. While there are no live classes or practical sessions, the course materials are designed to provide a thorough understanding of the subject matter through self-study.
This course provides knowledge and understanding in the subject area, which can be valuable for:
- Enhancing your understanding of the field
- Adding to your professional development portfolio
- Demonstrating your commitment to learning
- Building foundational knowledge in the subject
- Supporting your existing career path
Please note that while this course provides valuable knowledge, it does not guarantee specific career outcomes or job placements. The value of the course will depend on how you apply the knowledge gained in your professional context.
This program is designed to provide valuable insight and information that can be directly applied to your job role. However, it is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. Additionally, it should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/body.
What you will gain from this course:
- Knowledge and understanding of the subject matter
- A certificate of completion to showcase your commitment to learning
- Self-paced learning experience
- Access to comprehensive course materials
- Understanding of key concepts and principles in the field
While this course provides valuable learning opportunities, it should be viewed as complementary to, rather than a replacement for, formal academic qualifications.
Our course offers a focused learning experience with:
- Comprehensive course materials covering essential topics
- Flexible learning schedule to fit your needs
- Self-paced learning environment
- Access to course content for the duration of your enrollment
- Certificate of completion upon finishing the course
Why people choose us for their career
Oliver Thompson
GBI highly recommend Stanmore School of Business' Undergraduate Certificate in Virtual Reference Services. The course materials are top-notch and were instrumental in helping me achieve my learning goals. I gained practical knowledge in managing virtual reference services, including training on various software tools and live chat platforms. This has greatly benefited my current role as a librarian, allowing me to better assist patrons online. The overall learning experience was fantastic, and I'm grateful for the skills I've acquired through this course.
Clara Lee
USI just completed the Undergraduate Certificate in Virtual Reference Services at Stanmore School of Business, and I'm thrilled with the practical skills I've gained. The course content is engaging, and the materials are relevant to real-world applications. For example, I learned about virtual reference etiquette, which I've since applied in my job at a help desk. I'm glad I took this course and feel more confident in my ability to provide virtual support to users.
Akash Patel
INStanmore School of Business' Undergraduate Certificate in Virtual Reference Services is fantastic! The course covers a wide range of topics, and I was impressed by the depth and quality of the course materials. I particularly enjoyed learning about best practices in virtual reference services and the importance of user experience. This knowledge has already helped me improve my work as a tech support specialist. Overall, I'm extremely satisfied with the course and would recommend it to anyone interested in virtual support services.
Olivia Smith
USI recently completed the Undergraduate Certificate in Virtual Reference Services from Stanmore School of Business, and I'm so glad I did! The course was well-structured and easy to follow. I appreciated the focus on practical knowledge and skills, which I could apply directly to my job in a public library. The course materials were relevant and up-to-date, and I especially enjoyed learning about new software tools and techniques for managing virtual reference services. Overall, I'm very satisfied with my learning experience and would recommend this course to anyone interested in virtual support services.